Privacy Policy

At Front Porch Physical Therapy, we are committed to the security of your personal information. This policy explains how we collect and protect your data both on this website and within our clinic.

1. Information We Collect

  • Website Interactions: When you use our contact forms, we collect your name, email, and/or phone number so we can reach back out to you.

  • Medical Records (PHI): During your treatment, we create a record of your symptoms, exam results, and progress to ensure you receive the highest quality care.

  • Technical Data: Our website uses cookies and tracking tools to understand which pages are most helpful to our visitors.

2. How We Use Your Information

  • Your Treatment: We may share relevant health details with your referring physician or other providers to coordinate your care.

  • Billing & Payment: We provide necessary Protected Health Information (PHI) to your insurance plan so they can process payments for your sessions.

  • Clinic Operations: We use data for internal quality reviews to keep our practice running effectively.

  • Reminders: With your consent, Front Porch Physical Therapy may text or email you appointment reminders.

3. Your Rights as a Patient

Under the HIPAA Privacy Rule, you have control over your health information:

  • Access: You can request a copy of your medical records at any time.

  • Corrections: If you find an error in your records, you have the right to request an amendment.

  • Restrictions: You can ask us not to share your information for certain purposes, such as billing your insurance if you choose to pay out-of-pocket.

  • Communication: You can tell us how you’d like to be contacted (e.g., only on your mobile phone).

4. Keeping Your Data Safe

  • Encryption: Our website uses SSL encryption to protect information sent through our online forms.

  • Secure Records: We store all patient data in a HIPAA-compliant Electronic Medical Record (EMR) system with strict access controls.

  • No Selling: Front Porch Physical Therapy will never sell your personal or health data to third parties for marketing purposes.

5. Questions or Concerns?

If you believe your privacy rights have been violated, please contact our office directly or file a complaint with the U.S. Department of Health and Human Services (HHS).

Effective Date: February 1, 2026